Welcome to the FHO+ Resource Centre

Your central hub for learning about FHO+, preparing your practice, managing billing and reporting requirements, and staying informed about key updates. Browse all things FHO+ related to help you confidently navigate the FHO+ model.

Learn about FHO+

FHO+ is a new primary care funding model in Ontario that builds on the existing FHO framework by introducing enhanced compensation for direct patient care, indirect patient care, and clinical administrative work. Whether you’re transitioning to FHO+ or already operating within the model, understanding how it works is essential to managing your practice with confidence.

Explore the resources in our resource centre to learn more about FHO+, key changes to physician compensation, hourly billing concepts, and continuity of care considerations.

Resources from Our DoctorCare Partner

• FHO+ Preparing your Practice for What’s Next – Learn how FHO+ is changing physician compensation and practice operations.

• FHO+ Hourly Billing Explained: A complete guide for Ontario physicians – understand direct patient care, indirect patient care, clinical administration time, and hourly compensation.

• Continuity of Care Under FHO+: What can actually be measured today – explore continuity of care metrics and what physicians can track today.

Set Up Your Practice for FHO+

Configure your workflows in OSCAR Pro and prepare your clinic for FHO+ billing.

Resource
• Billing and Setting up for FHO+: Learn how to prepare your OSCAR Pro EMR for FHO+.

Billing Under FHO+

Use OSCAR Pro tools to support FHO+ billing workflows.

Resources
• FHO+ New Billing Codes: Reference available billing codes and how to bill them in the EMR.

• Using the FHO+ Time Code Billing Panel: Learn how to use the FHO+ Time Code Billing Panel to estimate, track, and submit time-based billings, monitor direct and indirect care ratios, and streamline monthly FHO+ billing workflows.

Monitor and Report

Track submissions, review billing activity, and monitor practice performance.

Resources

• Reporting on New FHO+ Time Codes: Learn how to use OSCAR Pro’s FHO+ reporting tools to track time-based billings, monitor monthly limits, maintain direct-to-indirect care ratios, and reduce the risk of billing errors or clawbacks.

• FHO+ Billing Panel Report Guide: Understand available reports and reporting workflows.

Troubleshooting & Corrections

Resolve common billing and service code issues.

Resource

• How to Correct Service Code Fees: Learn how to update and correct service code fee issues.

Frequently Asked Questions

What is FHO+?

FHO+ is an enhanced primary care funding model that builds on the Family Health Organization (FHO) model by providing additional funding for eligible physician activities and performance measures.
Read DoctorCare's blog to learn more about FHO+ here.

How do I set up OSCAR Pro for FHO+?

To participate in FHO+, OSCAR Pro must be configured to support FHO+ workflows, billing, and reporting requirements.
Learn how to set up your OSCAR Pro EMR here.

How do I submit FHO+ time codes?

FHO+ time codes are submitted through the FHO+ Time Code Billing Panel in OSCAR Pro, which tracks eligible activities for funding.
Learn more about how to use the time code billing panel here.

How do I review submitted time codes?

Submitted FHO+ time codes can be reviewed through FHO+ reporting tools to verify submissions and monitor activity.
Learn more about reporting here.

How is continuity of care measured?

Continuity of care measures the proportion of a patient's primary care services that are provided by their most responsible physician or care team and is a key performance metric within the FHO+ model.
Read DoctorCare's blog to learn more about continuity of care here.

Start getting more out of OSCAR Pro.

If you have any questions around FHO+ billing, feel free contact us and we will be happy to support you.